Daniel Goleman’s research found that leaders use six styles. Each springs from different components of emotional intelligence. Below is a summary of the styles, . libraries and their leadership can take advantage of strategic thinking in order to move Goldman et al. apply Mintzberg’s definition to a business context, suggesting that .. The Best of HBR, Harvard Business Review July-August , this book, the most powerful leadership resource available. leaders. It is a must -read for today’s leaders who aspire to contribute in a more T. Simons, “The High Cost of Lost Trust,” Harvard Business Review 80, no. .. D. Goleman, Social Intelligence: The New Science of Human Relationships (New.

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Cross-cultural differences is not only the language because the language is embedded in a broader context wherein non-verbal cues, tone of voice, body language and other signals are the deeper meanings of what is being said Johnson et al, ; Schein, This is certainly the case when SharePoint is used as the strategic choice for communication.

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Because these non-verbal cues, tone of voice, body language and other signals are not often very visible within the communication space of SharePoint, while many different layers fiketype cultures will communicate with each other, it is important to create some sort of governance plan about how certain rules must be applied to create a shared and understandable way of communicating within the SharePoint space which is acceptable for all the different layers and cultures using it.

This is especially the case within the bigger multi-cultural organizations. It has a strong relationship with transformational leadership and emotional intelligence. When SharePoint is used within different Organizational Cultures, National Cultures and Sub-Cultures then for sure differences in opinions will not only come to existence, but the already existent ones will meet each-other within often very interesting confrontations.

Leading with Cultural Intelligence. The well-equipped cultural intelligent manager has a toolbox with cultural appropriate behaviour and knows when to use which tool at the right moments, for example during the complexities of a SharePoint implementation. When a leaver is hierarchical sensitive, it will meet many new disturbing things. SharePoint New in SharePoint Exploring Corporate Strategy Eeight ed.


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Organizational Change 3rd ed. Giving this multi-factor set of capabilities the right stimulations through the use of SharePoint, with the proper implementation, applicability and usability of the SharePoint cultural governance plan, is certainly a good example of cultural intelligent thinking.

SharePoint is really a very subtle multi-cultural beast with sharp or smooth claws, depending on how you goleamn it.

To return to stability in such cases third party consultancies or some cross-cultural education can be of help. This bite can be a costly one if you do not know what you are doing or what you are dealing with. Cambridge Handbook of Culture, Organizations and Work. Thinking you are cultural intelligent while in fact being culturally ignorant will definitely result in interesting SharePoint applicability issues.

That you will hit the walls is for sure and that it will be a nasty experience also. Implementing SharePoint without thinking about the proper Leadership Styles and Change Models is walking in the dark and not knowing when the walls will hit you. The Bantam Dell Publishing Group.

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Working with Emotional Intelligence First ed. When subcultures stick to their own island, they will meet intruders within SharePoint, hitting their space and interests in unforeseen ways. Transformational leaders are able to motivate people through the power of their own enthusiasm and are emotionally stimulating.

What can be of help to recognize all these hidden elements of cultural differences is a leader with the proper amount of cultural intelligence. Cultural intelligence must be embedded in the body and the heart, as lesder as in the head. Conclusion With all these things being said about cultural intelligence, it is not hard to see that this is a main element of the successful leader of bringing about change through SharePoint within an organizational culture.

Otherwise, unforeseen clashes can enter the organizational inner workings and it could touch its effectiveness in the market.

Also the emotional intelligence and empathy of a true transformational leader can be of help. SharePoint fietype introduce a new way of work, where borders between people cease to exist and where communication is made much more transparent.


Cultural intelligence is the ability to function effectively across national, ethnic and organizational cultures. SharePoint is equivalent to innovation and change on many communication levels within an organization. These managers are able to pick up subtle cues and can anticipate on the needed changes in organizational cultures Thomas et al, The five components of the emotional intelligent leader as having self-awareness, self-regulation, motivation, empathy and social skills, are essential in the development of cultural intelligence and being able to pick up the subtle cues of cultural differences when SharePoint is implemented and used.

Diagnosing your own cultural intelligence and learn where your strengths and weaknesses are SWOT can avoid many unforeseen cultural conflicts Christopher et al,Livermore, To develop your cultural intelligence it is important to analyse your cultural determined norms, assumptions, judgements and expectations.

Not all leaders are equally equipped with these qualities, but a serious lack in one of these elements will hamper the other two.

It is a known fact that cross-cultural ownership can result in big differences in governance and regulatory frameworks, stakeholder perceptions of their power over strategy development and the analysis of strategic priorities. Organizational Culture and Leadership third ed. Treat it badly on the multi-cultural area and it will bite you in the butt.

The intelligence of the people do have several needs which asks for the proper answers. When this is not anticipated, unforeseen and disastrous things can happen.

Another view on cultural intelligence defines it as a multidimensional construct that consists out of four factors; they emphasize contemporary views of intelligence as a complex and multi-factor set filethpe capabilities composed out of metacognitive, cognitive, motivational and behavioural factors.