Six sigma and mumbai dabbawala. 1. WELCOME TO SIX SIGMA PRESENTATION; 2. PRESENTED BYSandeep ManeAnkitSonam. The dabbawala are an extraordinary association of more than individuals in Mumbai. “Dabba” simply signifies “lunch box”; “walla” implies. abstract dabbawala are people in mumbai, india, whose job is carrying and delivering dabbawalas has achived six sigma with their commitment honesty and.
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The unsurpassed 125-year-old network that feeds Mumbai
And yet, a system based on barefoot men, public trains and simple, reusable containers in a city of some In fact, the year-old industry using dabbawalas was recognized at the six sigma dabbaeala by Forbes in More thanlunches are moved and delivered each day by an estimated 4, to 5, dabbawalas across Mumbai. So, what are these dabbawalas doing so right?
What can larger organizations with many more resources learn from this simplistic system? A few things stand out for me:.
BBC – Future – The unsurpassed year-old network that feeds Mumbai
As you look at your performance chain, how can you simplify your system? Can you take pieces that are not meeting the single customer need out of the chain? And, do you really know what your single customer need is?
That is always a good place to start. Sue Gillman, Aveus partner and co-owner, has led development, planning, operations and supply chain improvement efforts for 25 years.
Known for incisive operating model strategy, holistic problem solving and collaborative change coaching, Sue has held progressive leadership positions at Seagate Technology, where she founded and led the Lean Enterprise practice, dabvawala redefined global supply chain disciplines and generated hundreds of millions of dollars in profit, capacity and speed-to-market benefits for the company and its suppliers.
Sue has a master in business administration degree from the University of St.
Thomas, where she has taught operations for 15 years. She also has a bachelor of business administration in finance degree from the University of Sugma. For more information, visit www. You can reach Sue sibma sgillman aveus. Dabbawalas have marked its presence in the world this way, these guys are incredibly awesome, so much accuracy with almost no technology is incredible.
The dabbawalas main feature is the trust that runs along in their system. Dabbawlas are giving the employees what they want at the right time.
Mumbai Dabbawala: Customer Service Excellence of Six Sigma QualityWithout Technology
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View Profile View all posts by Sue Gillman. Building a Six Sigma Project Team. NearFox Mumbai Dabbawalas have marked its presence in the world this way, these guys are incredibly awesome, so much accuracy with almost no technology is incredible.
April 30, at 2: CheerBox The dabbawalas sibma feature is the trust that runs sig,a in their system. June 15, at 8: Leave a Reply Cancel reply You must be logged in to post a comment.